Practical Tools for Better Support


Please note that this Toolkit is a Work In Progress and is unfinished. We are slowly producing the pages and forms, so there may be gaps. Any feedback from you about what we have already produced will be very welcome because it will help us to improve things as we go.


The following forms are linked to the EmpowerAbility Standards.

Each form reference shows which Standard it mainly supports. The first number identifies the relevant Standard, while the second number shows the form’s place within that Standard.

For example, EA-4.05 is the fifth form linked to Standard 4 · Safe, Healthy & Secure Living.

This system makes it easy to see how each form supports the EmpowerAbility Standards and helps put them into practice.

RefFormDescription
EA-1.01Rights, Consent & Legal Authority RecordConsent, capacity considerations, decision support, representatives, advocacy, POA/guardianship and restrictions/legal authority
EA-4.01Risk, Safety & Emergency PlanIndividual risk assessments, positive risk-taking, safety planning, emergency arrangements and individual contingency planning
EA-4.02Accident, Incident, Near-Miss & Safeguarding ReportOne event form with sections that appear according to event type; injuries, witnesses, safeguarding, immediate action, notifications and follow-up
EA-4.03Medication Management RecordMedication support assessment, consent, self-administration, MAR where required, PRN information, stock/receipt/disposal and medication review
EA-4.04Health & Wellbeing RecordKey health needs, allergies, appointments, professional instructions, significant health events and health monitoring where required
EA-4.05Fire Safety Management RecordFire risk assessment, alarm tests, emergency lighting, fire doors, equipment, escape routes, drills, servicing, defects and actions
EA-4.06Personal Emergency Evacuation Plan (PEEP)Only created where somebody needs individual evacuation arrangements
EA-5.01Property, Safety & Maintenance RecordPremises safety assessment, repairs, equipment, gas/electrical evidence, water safety where relevant, adaptations, accessibility and maintenance
EA-6.01Person-Centred Support PlanThe master individual record: needs, strengths, communication, preferences, routines, relationships, independence, outcomes and support
EA-6.02Support Review & Outcomes RecordFormal reviews, progress, changing needs, goals/outcomes, actions and changes to support
EA-6.03Daily & Significant Support RecordDay-to-day support notes plus significant observations/events without requiring separate daily-record forms
EA-9.01Service Event RegisterCentral register of accidents, incidents, safeguarding, medication errors, complaints and regulatory notifications
EA-9.02Complaints, Concerns, Compliments & Feedback RecordAll feedback in one system, including response, investigation, outcome, learning and participation
EA-9.03Staff Management RecordRecruitment checks, PVG, registration, induction, training, competency, supervision and development for each worker
EA-9.04Quality, Compliance & Improvement RecordAudits, self-evaluation, regulatory checks, improvement actions, lessons learned and evidence of completion
EA-9.05Service Management Register & DashboardPolicies/document control, review dates, insurance/certificates, staff compliance, support-plan reviews, fire checks, maintenance, incidents and outstanding actions